Terms and Conditions
Merchandise Fulfillment:
- In-stock merchandise is normally shipped out of our warehouse within 24-48 hours of placing your order (excluding holidays and weekends). If an item is on backorder or the order placed was over a weekend or holiday, the shipment will be delayed.
- All items are shipped FOB Neptune City, New Jersey.
- For shipping addresses within the continental U.S.:
- UPS Ground Commercial: 3-7 business days delivering to a business
- UPS Ground Residential: 3-7 business days delivering to a residence
- UPS Next Business Day: guaranteed 10:30 am next business day delivery to most locations
- UPS 3rd Business Day: guaranteed end of business delivery on 3rd business day 8:30 am
Shipping Addresses:
You may ship anywhere with a full street address.
What can be returned?
Your 100% satisfaction with your purchase is our top priority. Our return policy is simple: As long as the item is new, and has never been worn or used, you may return your purchase with the original packaging within 30 days of your shipment.
How to return merchandise:
Contact UniServ at 1-888-683-9111 for a Return Authorization number and instructions. Repackage the item in its original packing and include the packing slip. Affix a return-shipping label or simply address your package to: UniServ, Incorporated 120 Third Ave, Unit 1 Neptune City, NJ 07753 *Returned merchandise is subject to a 20% restocking fee.
- UniServ does not reimburse for shipping unless the merchandise being returned is due to an error on our part (e.g., flaw in workmanship, wrong item shipped, etc.).
- If you lose your packing slip, simply enclose the following information with the returned merchandise: – Your name – Your email address – Your shipping address – Order number (click here to find your order number) – Description of the merchandise being returned – Reason for the return
Payment Method: All prices on the site are in U.S. dollars and you may purchase by using your Visa, MasterCard, or American Express.